Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Downloadable software products
Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 1. Acceptance of Terms
By accessing or placing an order with Gmpdonet through our websiteyou agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, you must not use our Site or place an order.
2. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.
3. Eligibility
You must be at least 18 years old or the age of legal majority in your jurisdiction to place an order with us.
4. Product Information & Pricing
We strive to display accurate product information, images, and pricing. However, errors may occur.
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel or refuse any order placed based on incorrect pricing or availability.
5. Order Acceptance
Placement of an order does not guarantee acceptance. We reserve the right to refuse or cancel any order for any reason (e.g., product unavailability, suspected fraud, etc.).
You will receive an order confirmation email once your order is accepted.
6. Payment
All prices are listed in [Currency, e.g., USD] and include/exclude applicable taxes (as indicated).
Payment must be made in full at the time of purchase via the payment methods offered on the Site.
We use secure third-party payment processors and do not store your full payment card details.
7. Shipping Times & Delivery
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding national holidays) after payment confirmation. Orders placed after 12:00 PM [Your Time Zone] may be processed the next business day.